Workaround fix for Teams Panel

This article provides a workaround when the Teams Panel in the meeting rooms is experiencing the following behaviours:

Upside-down display
Freezing / Non-responsive
Blank screen

Follow the steps below to reset the panel.

Hold the Power button on the Hub Panel box or disconnect the power cable to shut down the device.
Wait between 30 – 60 seconds.
Turn on the Hub Panel box / Reconnect the power cable. It may take up to 5 minutes to boot up the devices.

A close-up of a deviceDescription automatically generated (Training Room 1 & 2 – Hold down power button for around 30 seconds)

(Boardroom – Remove the power cable, wait between 30 – 60 seconds then reconnect the power cable)